Thank you for shopping at NM Pecan.
We strive to offer the very best products to our customers, yet we recognize the occasional need to return a product and we're here to help.
You have 15 calendar days to return an item from the day it was received.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item via email. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your cards issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return sipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us at [email protected]